As the beauty industry continues to experience intensifying competition, spa owners and individual practitioners face the challenge of adapting their traditional ways of delivering services. Success in differentiating one’s unique talents, influencing consumers, and demonstrating extreme value to clients calls for a more sophisticated approach to interpersonal interactions.

In the “Impact through Leadership Presence” session, explore the crucial combination of capabilities required to effectively engage and influence others. In this interactive session we liberate the “soul” of personal leadership by removing the deflating barriers that hold us back. Then, we discover the mindset, behaviors, and approaches that build powerful relationships and inspire others. Strengthen your confidence and ability to influence and delight customers by cultivating your powerful leadership presence in this session. 

When a team takes ownership of its problems, the problems get solved. Learn to grow your business by building leaders on your team so as you grow, you can build the business and lifestyle you are destined to live.  When you build a team of leaders, your business can survive without you there, you can properly strategize more growth and ultimately create a profitable sell-able business.

Learning does not stop after you graduate! How often do you visit your alma mater? Were you satisfied with your overall education? How many times have you learned something new and thought “They never taught me that in school?” Schools need to redefine how they teach and train to help their graduates truly flourish in our industry. Schools have to be profitable for their graduates to become successful and to do this we need to change how the industry engages with our trade schools.

I am going to share why it is vital to give back to our schools! Discover how sharing your successes with others helps to establish you as an expert in your field. Most important you will discover how to increase your professional value, diversify your revenue streams, create long term wealth and increase your personal confidence by becoming the “Go to advisor” for industry change. 

How do you touch your client?

Learn how to bring kindness, compassion, and love for what you do into your beauty business. Discover how tapping into this understanding makes the biggest difference in your client’s life while impacting your own.

You will learn how and why to integrate touch into your practice so you leave a lasting impression on your client to increase loyalty and open the flood gates for referrals.

It’s every spa owner’s dream to have high end clients. In order to attract the luxury client, we must first master the skill of hiring and training the perfect employee to provide premium, luxury treatments.

In this segment you will learn the expectations of the luxury client, how to hire and train the perfect employee, and how to perform luxury spa treatments. In addition, we will learn tips for turning your practice into the "go to" place for the luxury market. You will also learn how to cater to the foreign market and the "privileged guest".

Learn the three most important aspects to branding, what role it plays in your business, and some of the hidden benefits to having a stellar design. Understand what you can do to build a brand that accelerates business growth, bringing you long term marketing success.

Could your bottom line use a bump?

Does the thought of selling retail make you feel like a used car salesman? Do you worry about sounding too pushy? Improved retail sales increases lifetime customer value and loyalty. It is the quickest and easiest way to boost your bottom line. In this segment, you will learn a proven 3 step strategy to help increase retail sales. This puts more money in your pocket while creating a positive experience for your client when they leave your spa with their new homecare products. You'll discover how your own body language and timing play big roles in the customers decision making process.
If your clients are not buying products from you they are buying them from someone else - don't miss this opportunity to help them make the right choice for their home care products.

We live in an age of distraction. Between social media, texting, emails, managing a business, caring for clients, and running a household. How do you get it all done? You are not alone. Many people struggle with time management. I like to call it Life-Management. Learn how to take back control of your time and your life. Remove the fears and invisible blocks that are inhibiting your productivity. Understand factors that are holding you back and what you can do today to double your productivity while enjoying more time off.

Most people think the most obvious signs of depression are "sadness" or numerous "down days" in a row. Would you have the ability to distinguish unusual or uncommon symptoms in a client if you saw it?

Globally, more than 300 million people of all ages suffer from depression.
Depression is the leading cause of disability worldwide and is a major contributor to the overall global burden of disease. Depression is a leading factor for those who commit suicide.

In this segment, you will learn how to recognize and address depression from behind the chair or the treatment room. You will be able to understand key indicators when a client is sharing about someone in their life that may be suffering. Learn how you can change the course of depression in a person with these life-affirming lessons.

You will also learn how the energy of the Chakras tells us what is going on with a client.
You will have the ability to participate in the following:

• Demo of a Chakra reading and how it relates to one's strengths and challenges
• Demo of an energy healing and Chakra balancing treatment to restore our innate abilities
• Learn how to define personality types most likely to suffer from depression and potentially commit suicide.
• You will learn how to speak more intuitively with those in need of support.
• This will be a very interactive class.

You've always known deep down you were meant for greatness, with the best possible outcomes for yourself, your clients, your family and your future. In the corners of your mind you have dreams of owning a profitable business without burnout.

Something has shifted and you feel ready to create the life and business you've secretly longed for but may have been afraid to ask for it. 

You are ready to get out of your own way and own your success. In this session you will learn how to pull the weeds in your mind, so you can plant the seeds of success.

You will learn practical ways for owning your worth, your brand, message, marketing, and your mindset so that you can catapult your courage, clients, and cash flow.